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All business processes are systemised and automated where possible. Traffics are managed through a bespoke traffic management system which integrates with vehicle tracking and accounts functions. Kingsley is a satellite of Clients’ in-house systems which cater to SAP and EDI functionality. Kingsley invests heavily in IT infrastructure and recognises its key role in optimal system management.
Performance Reporting:
KPI reporting is conducted on a tailored basis to clients. The following Critical Success Factors and the reporting of same are deemed an essential minimum in the delivery of the Kingsley Service Promise:
- On-time deliveries
- Timely, accurate information
- Zero target for damages and claims
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